Data Rights & Privacy Requests
Use this page to exercise your data rights under GDPR, UK GDPR, CCPA/CPRA, PDPA (SG/MY/TH), PDP (ID), and other applicable laws.
Your Rights
Depending on your location, you may have the right to:
- Access: Get a copy of all personal data we have about you
- Export (Portability): Receive your data in a machine-readable format
- Deletion:Request deletion of your personal data ("right to be forgotten")
- Correction: Fix inaccurate personal information
- Withdraw Consent: Opt out of marketing or optional processing
- Do Not Sell/Share: CCPA/CPRA opt-out (also available at /do-not-sell)
- Restriction/Objection: Limit how we process your data
Submit Your Request
Please provide the email associated with your MysticEast account. We will verify your identity before processing your request.
Data Rights Request Form
Response Timeline
Under GDPR, UK GDPR, and CCPA/CPRA, we are required to respond to your request within 30 days (or 45 days for complex requests with notice). We will verify your identity before processing your request.
Alternative Contact Methods
You can also submit requests by:
- Email: [email protected]
- Mail: SZLK LTD, 128 City Road, London, EC1V 2NX, United Kingdom
What Happens Next?
- Verification: We verify your identity using your account email
- Review: We review your request and determine how to fulfill it
- Response: We respond within 30 days (or notify you if we need more time)
- Completion: We fulfill your request and confirm the action taken
No Discrimination: We will not discriminate against you for exercising your privacy rights. You will continue to receive the same service and pricing.